As a registered NDIS provider of supports under the National Disability Insurance Scheme, Catena Programs & Services requires various policies to be in place:

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    Conflict of interest

    Under the NDIA Terms of Business, registered providers must not constrain, influence or direct decision making by a person with a disability and/or their family so as to limit that person’s access to information, opportunities and choice and control.

    When a potential conflict of interest has been identified, and before a service quote or Service Agreement is developed, Catena Programs & Services must: • Advise the participant of the potential for a conflict of interest and explain how this can occur • Ensure the participant / nominee understands the potential conflict of interest by asking them to explain in their own words their understanding of what it means (this ensures informed consent) • Catena Programs & Services will manage conflicts of interest as they arise in line with NDIS Operational Guidelines or pricing arrangements and guidelines.

    Should you require any further information, please don’t hesitate to contact our office.